Acceptable Use Policy

Last updated: August 1, 2026

This Acceptable Use Policy (“Policy”) establishes the rules governing access to and use of the smokybrands-marketing.ca website (“Website”) and any related online features, materials, communications, resources, and services made available by Smokybrands Marketing Agency Inc. through the Website (collectively, the “Services”).

This Policy applies to every visitor, user, client, prospective client, contractor, supplier, representative, automated system, and other person or entity that accesses or uses the Website or Services (“User”, “you” or “your”).

Smokybrands Marketing Agency Inc. (“Smokybrands Marketing Agency Inc.”, “Company”, “we”, “us” or “our”) maintains the Website for lawful business, informational, communication, and service-related purposes.

By accessing or using the Website or Services, you agree to comply with this Policy and any other terms that expressly apply to the relevant Website feature or Service. If you access or use the Website or Services on behalf of a corporation, partnership, organization, or other legal entity, you represent that you are authorized to act on its behalf.

This Policy forms an integral part of our Terms and Conditions. Where this Policy governs permitted or prohibited use of the Website or Services, it prevails in the event of any inconsistency unless a separate written agreement expressly provides otherwise.

If you do not agree with this Policy, you must discontinue use of the Website and Services.

Permitted use

You may access and use the Website and Services only for lawful purposes and in accordance with this Policy, our applicable contractual terms, and applicable law.

Permitted uses may include:

• Reviewing information about Smokybrands Marketing Agency Inc. and its Services.
• Contacting us regarding a legitimate business inquiry.
• Requesting information, a consultation, proposal, quotation, or other Service-related communication.
• Viewing, downloading, or printing publicly available Website materials for your own internal, informational, or business-evaluation purposes, subject to the intellectual property restrictions set out in this Policy.
• Using Website features in the manner for which they are made available.

Any use not expressly permitted by this Policy or another written agreement with Smokybrands Marketing Agency Inc. is prohibited.

Prohibited activities

You must not use, attempt to use, or permit another person to use the Website or Services in any manner that is unlawful, fraudulent, abusive, deceptive, harmful, disruptive, or inconsistent with the intended operation of the Website or Services.

Without limiting the general nature of this restriction, you must not:

• Use the Website or Services in violation of any applicable federal, provincial, territorial, municipal, foreign, or international law or regulation.
• Use the Website or Services to commit, facilitate, promote, encourage, or conceal unlawful conduct.
• Transmit, publish, submit, distribute, or facilitate material that is fraudulent, defamatory, threatening, harassing, discriminatory, obscene, malicious, unlawfully invasive of privacy, or otherwise unlawful.
• Threaten, intimidate, harass, stalk, or cause harm to another person.
• Infringe, misappropriate, or violate intellectual property, privacy, confidentiality, publicity, contractual, or other legal rights.
• Upload, transmit, distribute, or introduce malicious code, viruses, ransomware, spyware, corrupted files, destructive code, or other harmful technology.
• Use the Website or Services to distribute unsolicited commercial communications, spam, chain messages, fraudulent solicitations, or deceptive promotional material.
• Collect, use, disclose, or attempt to obtain Personal Information about another person without lawful authority.
• Submit information that you know or ought reasonably to know is false, misleading, inaccurate, incomplete, fraudulent, or unlawfully obtained.
• Use the Website or Services in a manner that may expose Smokybrands Marketing Agency Inc., its clients, personnel, service providers, or other persons to legal liability, security risk, reputational harm, or operational disruption.
• Assist, encourage, instruct, or enable another person to engage in conduct prohibited by this Policy.

Security and system integrity

You must not interfere with, compromise, circumvent, test, or attempt to defeat the security, integrity, availability, or proper functioning of the Website, Services, servers, networks, databases, software, or connected systems.

Prohibited security-related conduct includes:

• Accessing or attempting to access any system, server, account, file, database, administrative area, credential, or information without authorization.
• Attempting to obtain, intercept, decrypt, discover, or use passwords, authentication credentials, encryption keys, tokens, session identifiers, or other access controls without authorization.
• Probing, scanning, mapping, testing, or assessing a system or network for vulnerabilities without our prior written authorization.
• Circumventing authentication, access restrictions, rate limits, technical protection measures, robots instructions, security controls, or usage limitations.
• Monitoring, intercepting, capturing, or recording communications, traffic, data, or system activity without lawful authority.
• Introducing code, files, commands, instructions, or processes designed to damage, disrupt, disable, overload, alter, exfiltrate, or gain unauthorized access to systems or data.
• Using another person’s credentials, identity, access rights, device, or session without authorization.
• Attempting to conceal the origin, destination, identity, or nature of prohibited activity.
• Interfering with security logs, monitoring systems, evidence, audit records, or incident-response activities.

Unauthorized use of computer systems and interference with computer data may give rise to civil liability and may also constitute an offence under applicable Canadian law.

Automated access, scraping, and data extraction

You must not use bots, spiders, crawlers, scrapers, automated agents, artificial intelligence systems, browser automation, scripts, data-mining tools, extraction tools, or similar technologies to access, copy, index, monitor, reproduce, download, harvest, analyze, or republish Website content except where:

• The activity is performed by a generally recognized search engine for the limited purpose of creating publicly available search results.
• The activity is expressly permitted by our published technical instructions.
• You have obtained our prior written authorization.
• The activity is otherwise required or protected by applicable law.

Without prior written authorization, you must not:

• Systematically extract Website content, pricing, service descriptions, images, text, metadata, directories, contact information, or other data.
• Create or maintain a database, dataset, archive, directory, model-training corpus, or competing resource derived substantially from the Website.
• Use Website content to train, fine-tune, evaluate, benchmark, or operate an artificial intelligence or machine-learning system.
• Use automated systems to generate excessive requests or impose an unreasonable load on the Website or its infrastructure.
• Bypass rate limits, access controls, technical restrictions, robots instructions, or other measures intended to regulate automated access.
• Use Website content to reproduce, imitate, substitute for, or compete with the Website or Services.
• Use artificial intelligence systems, large language models, automated research tools, or similar technologies to circumvent restrictions imposed by this Policy or to reproduce, substitute for, or compete with the Website or Services.

Permission for limited automated access does not grant any ownership, licence, database, copyright, trademark, or other intellectual property right beyond the permission expressly provided.

Intellectual property and content use

The Website and its content may contain text, graphics, photographs, videos, designs, layouts, branding, trademarks, service marks, logos, software, code, databases, documents, methods, frameworks, and other material owned by or licensed to Smokybrands Marketing Agency Inc.

Except as expressly permitted in writing or by applicable law, you must not:

• Copy, reproduce, republish, distribute, transmit, display, perform, adapt, translate, modify, or create derivative works from Website content.
• Remove, conceal, alter, or obscure copyright notices, trademark notices, attribution, digital rights information, watermarks, metadata, or proprietary notices.
• Sell, license, sublicense, rent, lease, commercialize, or otherwise exploit Website content.
• Frame, mirror, embed, reproduce, or display substantial portions of the Website on another website, platform, application, or service.
• Reverse engineer, decompile, disassemble, decode, or attempt to derive source code, internal structure, algorithms, methods, or non-public technical information from the Website or Services, except to the limited extent such restriction is prohibited by applicable law.
• Circumvent or interfere with a technological protection measure used to control access to or use of protected material.
• Use our trademarks, trade names, branding, logos, or visual identity in a manner likely to cause confusion, imply endorsement, or misrepresent an affiliation.
• Copy, reproduce, extract, analyze, reverse engineer, or use our prompts, workflows, reusable methodologies, internal processes, datasets, automation techniques, or other proprietary know-how except where expressly permitted in writing.

No licence or right is granted by implication, estoppel, or otherwise except as expressly stated in this Policy or another written agreement.

Misrepresentation and impersonation

You must not impersonate or falsely represent yourself as:

• Smokybrands Marketing Agency Inc.
• An employee, officer, director, representative, contractor, agent, partner, client, or affiliate of Smokybrands Marketing Agency Inc.
• Another individual, business, organization, governmental authority, or legal entity.

You must not:

• Use our name, branding, content, contact information, or Website appearance to create a false or misleading impression of affiliation, approval, sponsorship, partnership, or authorization.
• Register or use a domain name, social media account, email address, advertisement, profile, or online listing that is confusingly similar to our name or branding for a deceptive or unauthorized purpose.
• Misrepresent the source, identity, ownership, purpose, or destination of a communication or submission.
• Submit a fabricated review, testimonial, complaint, inquiry, business request, or identity document.

Privacy and Personal Information

You must not use the Website or Services to collect, disclose, publish, transmit, purchase, sell, trade, or otherwise process Personal Information without lawful authority.

You must not submit Personal Information relating to another person unless:

• You are legally authorized to provide it.
• The disclosure is reasonably necessary for the purpose for which the relevant Website feature or Service is provided.
• You have provided any notice and obtained any consent required by applicable law.

You must not submit highly sensitive information through a general contact form or ordinary email unless we have expressly requested it and have provided an appropriate transmission method.

Our handling of Personal Information is described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

Communications and submissions

When communicating with us or submitting information through the Website, you must ensure that your submission is lawful, accurate, relevant, and reasonably necessary for the stated purpose.

You must not submit:

• Malicious attachments, executable files, harmful links, or corrupted data.
• Confidential information belonging to another person without authorization.
• Unlawfully obtained documents, recordings, credentials, databases, or Personal Information.
• False accusations, fabricated evidence, impersonated communications, or deceptive requests.
• Material intended to harass, threaten, intimidate, defraud, or cause unlawful harm.
• Content that infringes another person’s intellectual property or other legal rights.

You remain responsible for the content and legality of information you submit.

Submitting material through the Website does not create a confidential, fiduciary, professional-adviser, solicitor-client, employment, partnership, or agency relationship unless we expressly agree otherwise in writing.

Use of Website and service resources

You must not use the Website or Services in a way that unreasonably interferes with their availability, reliability, performance, security, or use by other visitors.

Prohibited resource-related activity includes:

• Launching or facilitating a denial-of-service, distributed denial-of-service, amplification, flooding, broadcast, or similar attack.
• Generating excessive, repetitive, automated, or abusive requests.
• Using disproportionate bandwidth, processing, storage, memory, database, email, form, or server resources.
• Attempting to cause timeouts, crashes, instability, degraded performance, or service interruption.
• Using the Website as a storage, relay, proxy, distribution, or processing service for an unauthorized purpose.
• Repeatedly submitting forms, messages, requests, or communications for abusive, deceptive, disruptive, or non-genuine purposes.

Third-party services and resources

The Website may link to, embed, integrate with, or rely upon third-party websites, platforms, software, applications, hosting systems, analytics services, social media services, or other resources.

You must comply with the applicable terms, policies, technical requirements, and lawful instructions of those third parties.

You must not use the Website or Services to interfere with, circumvent, exploit, or gain unauthorized access to a third-party system.

Third-party services are independently operated. Smokybrands Marketing Agency Inc. does not control and is not responsible for their independent terms, security practices, availability, content, or operation.

Investigation and enforcement

We may investigate suspected violations of this Policy and take measures that we reasonably consider necessary to protect the Website, Services, Company, clients, personnel, service providers, other visitors, and third parties.

Depending on the nature and seriousness of the suspected conduct, we may:

• Restrict, block, suspend, or terminate access to the Website or affected Services.
• Block an IP address, device, network, domain, email address, account identifier, automated agent, or other access method.
• Remove, quarantine, reject, or preserve submitted content or communications.
• Limit or disable Website features or technical access.
• Request additional information or verification.
• Preserve logs, records, communications, submissions, and technical evidence.
• Notify an affected person, service provider, hosting provider, platform operator, network administrator, insurer, professional adviser, or other appropriate party.
• Report conduct to law-enforcement, regulatory, judicial, governmental, or other competent authorities where required or permitted by applicable law.
• Seek injunctive relief, damages, recovery of reasonable investigation and enforcement costs, or any other remedy available under applicable law or contract.

Enforcement decisions will be made based on the information reasonably available to us, the nature of the suspected violation, the potential harm, legal obligations, security considerations, and the need to protect affected systems and persons.

Where appropriate and permitted or required by applicable law, we may cooperate with law-enforcement authorities, regulatory authorities, courts, hosting providers, platform operators, insurers, and other competent third parties during an investigation.

Nothing in this Policy limits any right or remedy available to Smokybrands Marketing Agency Inc. under applicable law, equity, contract, or another applicable policy.

Reporting violations

If you become aware of conduct that may violate this Policy, please notify us promptly using the contact information below.

Your report should include sufficient information to identify the relevant activity, such as:

• The affected webpage, communication, system, or Service.
• The date and approximate time of the activity.
• A factual description of the suspected violation.
• Relevant screenshots, URLs, headers, log information, or other supporting material lawfully available to you.
• Your contact information, if you wish to receive a response.

You must not conduct intrusive testing, access restricted systems, intercept communications, or collect additional Personal Information in order to investigate or document a suspected violation.

Submitting a report does not create a contractual, fiduciary, confidential, employment, or agency relationship and does not entitle the reporting person to compensation.

Although we appreciate reports of suspected misuse, we are under no obligation to investigate every report, respond to every submission, or disclose the existence, status, scope, findings, or outcome of any investigation except where required by applicable law.

Changes to this Policy

We may update this Policy from time to time to reflect changes in the Website, Services, security practices, operational requirements, legal obligations, or the types of misuse reasonably anticipated.

The revised Policy will be posted on this page with an updated revision date.

Changes apply prospectively from the effective date stated in the revised Policy. Where additional notice is required by applicable law or an applicable contract, we will provide that notice.

Governing law

This Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Before commencing court proceedings concerning this Policy, a party should provide written notice describing the dispute and allow a reasonable opportunity for good-faith efforts to resolve it, except where urgent injunctive, protective, debt-enforcement, limitation-period, or evidence-preservation relief is reasonably required.

Unless a higher-priority written agreement requires arbitration or another dispute-resolution process, the parties irrevocably attorn to the exclusive jurisdiction of the courts of Ontario for disputes arising from or relating to this Policy.

If another written agreement governing a specific Service contains a dispute-resolution provision that applies to the relevant matter, that provision prevails to the extent of any inconsistency.

Contacting us

If you have questions about this Policy or wish to report suspected misuse, contact:

Smokybrands Marketing Agency Inc. 92 Caplan Ave., Suite 634 Barrie, Ontario L4N 9J2 Canada

Email: info@smokybrands-marketing.ca Phone: +1 (416) 302-4098